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Help and support

SIM CARD

  1. The MyKi 4 watch works with a Nano SIM card of a mobile operator that offers a 4G network. The SIM card must have active data and voice service. Make sure the mobile operator has 4G coverage. If the card has a PIN code, you must remove it beforehand.

SIM card replacement should be done only when the watch is turned off. When turning it on, you must restart the watch if a red hick appears in the upper left corner on the screen. If the problem persists, it is probably due to an unsuitable SIM card. (See item 1.) Reboot is done by long pressing the side button for 15 seconds.

This may be due to a weak signal of the mobile operator's network or an incorrectly selected service provided by the mobile operator. Make sure that your SIM card meets the requirements of item 1. If the card meets the requirements, but the problem is still present when registering the watch, please contact MyKi Support on support@mykifamily.com or call +359 2 988 69 54.

If a QR code does not appear on the MyKi 4 screen:
1. Wait a few minutes and try again.
2. If up to two minutes after starting the device in the upper left corner of the watch screen, there is no sign with two green arrows, restart the watch and wait a few more minutes.
3. If the problem persists, check with your mobile operator whether the data transfer service is active. There must be an active mobile data service for the watch to work correctly.
REGISTRATION

1. Take the watch out of the box and fully charge it via the USB charging cable included in the package using a standard USB power supply (5V).
2. Insert the 4G SIM card as shown in the guide. The card must have its PIN removed and mobile data service active.
3. Add the watch to the MyKi mobile app (blue icon).

You can install it by scanning the QR code on the back of the box or download it from Google Play for Android or the App Store for iOS and AppGallery for Huawei. The MyKi app is available as a free download for iOS and Android.

Open the MyKi application, select the language of the application, and press "Register." Enter your email address and password (must contain at least six characters, at least one uppercase and one lowercase letter, a number, and a special character), and confirm the password. Accept the "Privacy Policy" and General Terms and Conditions - press "Register."

When registering the first device to the account, the application requests the account user's/parent's data (name, phone number, photo). This data is used to create a default SOS number for the device. Confirm that you want to add a new device, select a MyKi 4 watch and scan the code from the home screen.

In case of a problem with registration or adding a new device, send us the IMEI (identification number) of the watch indicated on the back of its box, the phone number of the SIM card which was put in the watch, and the name of the mobile operator. Also, please send us your phone's model, operating system and version, and your contact phone number.

MyKi is protected against accidental switching off, and once registered, the child cannot turn it off through the SOS (power) button. Only parents can turn off the watch over the MyKi application.
FUNCTIONS

- Location type: GPS, LBS, and Wi-Fi.
- Ring Mode: Shows the current ring mode of the watch – ring, vibrate, or silent mode.
- Signal strength: This shows the signal strength of the mobile network.
- Battery Status: This shows the current battery charge and whether it is charging.
- Time and Date: This shows the current time and date.
- Favorite contacts

Before the first use or when the watch has not been used for an extended period, fully charge the battery. The battery is charged via a standard micro USB cable type B, 5V, 0.5-1.5A. Fully charging the battery takes about 120 minutes using a standard 5V USB power supply. Charging the watch via a computer may take up to twice as long.

In case of emergency, the child can make an SOS call to the assigned SOS number. The call can be made by: Hold the On/Off button – A red SOS icon appears on the screen, indicating the beginning of an emergency SOS call. After it appears the child shall stop pressing the On/Off button.

No. Wi-Fi is for localization purposes only.

MyKi 4 does not support sending standard SMS messages from the watch. Thanks to the chat feature, on the other hand, children can send emojis, voice messages, and photos, to their parents. They can receive text messages sent from MyKi app.

В меню Настройки, часовник MyKi 4, Екран, може да настроите следните опции (финализирайте чрез натискане на бутон „Запис“):
- Яркост: Тази опция може да бъде настроена и през апликацията МyKi. В случай, че часовника мине в режим (съхранение на батерия не е възможно да се увеличи яркостта на екрана докато часовникът няма поне 75% батерия).
- Вида на циферблата
- Задаване на първи и втори любим контакт(с възможност за избор от посочените в указателя)
- Бързо набиране
- Промяна на фона и други опции.

Kids can make video calls with each other. In order to make voice calls, their parents must add the mobile numbers of the kids to MyKi app contacts list. They also can send and receive emojis, voice messages, and photos made with MyKi 4 watch camera.

Only those with a profile or two connected watches, can make video calls and receive and send messages. Three options appear when selecting a contact: voice call, video call, and message. The middle one is for a video call; the left one is for a phone call.

In the chat menu, you can choose an emoticon, photo, or voice message. Phone numbers entered in the phone book that does not have their device profile can only make voice calls to and from the watch - no video calls and messages.

When a message is received, a notification appears on the watch screen, which opens when pressed. If omitted, you can also view the message from the Contacts menu by opening that contact marked as having received a message and clicking the icon. When we swipe left on the home screen we can also access the messages.

There is no such possibility - the messages are automatically deleted.

No. In order to send voice messages, make video calls, and use the chat function your tariff plan needs to have a mobile data package. Only voice calls are standard.

Yes. MyKi 4 can send and receive voice messages to and from the parents through the watch menu.

No, Bluetooth is for the watch to watch communication only. It cannot be used for file-sharing or with Bluetooth headsets.

Adjusting the ringing volume can be done from the watch itself and the application. From the watch, select the Settings > Volume. From the application, the change is made from the Settings menu > Smart Watch MyKi 4 > Sounds.

A step count indicator is visible on the home screen.

By swiping to the left, we access the stopwatch from the "Applications" menu on the home screen. There we can find the stopwatch from the corresponding icon.

By swiping to the left, we access the alarms from the "Applications" menu on the home screen. There we can find and set the alarms from the corresponding icon.

By swiping to the left, we access the calculator from the "Applications" menu on the home screen. There we can find the calculator from the corresponding icon.
CHARACTERISTICS

MyKi 4 video calls use an internet connection, and data traffic depends on individual consumption. About 5-6 Mb are needed for a 1-minute video call.

MyKi 4 is IP67 certified, which covers resistance up to 30 minutes in freshwater up to 1 meter deep.

The main difference is that MyK 4 supports two-way video calls. MyKi 4 LITE supports only voice calls.

MyKi 4 has a touchscreen display
1.4‚‘ IPS display
Capacitive Touch 1.4” IPS 240x240 Pixels
MyKi App

You can install it by scanning the QR code on the back of the box using your phone's camera or download it from Google Play for Android, the App Store for iOS or AppGallery for Huawei. The MyKi app is available for a free download for iOS and Android.

Adding contacts to the watch is done only through the MyKi application (blue icon).
Choose menu "Settings" > "Device settings" > "Contacts" and adding a new contact with the plus sign on the right. In the section, you can enter a name, phone number, choose "Family" or "Friends" group, and add a photo, after which the contact will be automatically saved.
From this menu you can also choose whether the new contact to be put as an SOS number – when activating the button it will replace the current SOS number.

To "friend" two watches, you need to go to the Contacts menu of the watch and press the plus button. Two icons will appear, from which both parties must select the one with a clock on the left side (снимка). Using Bluetooth connection, the watches will find each other. Upon choosing the watch name by both owners, MyKi will send a friendship confirmation message to the parents. When confirmation is received from either party, the watches are successfully "friended," and the contact names automatically appear in the Contacts section of the watch and in the app.

If your watch is registered, you can find the PIN to unlock the System menu in Settings from the MyKi app > Settings menu > MyKi 4 Watch > Information > System Settings PIN. If your watch is not yet registered, enter PIN code 0160.

The MyKi app supports the ability to add more than one MyKi device to an account. To do this, enter the Settings menu, select the "Add device" button and follow the instructions for the corresponding model.

There are three options to share a registered watch:
1. The first option is to share the account details with another person (username and password). With this option, however, video calls will not work fully, so a registration of a second account is recommended.
2. The second option is through the MyKi 4 Contacts menu > plus button. That way, the other parent can make an individual account and continue adding the watch. The user who created the original account will receive an access request with various options. After approval, the watch will appear in the second account (the user who made the initial registration is the watch administrator).
3. The last option is scanning the QR code from the application in the MyKi menu > Settings > Add device > plus sign.

To control one watch from two or more user accounts, you must add MyKi 4 to a second profile and allow access to the second trusted user. From Settings > Device Settings > Device Sharing menu. Select the plus in the upper right corner and permit to share the device. A QR code appears, which the second trusted user must scan with the previously downloaded MyKi app from Settings > Add Device section. You can define and adjust the access levels of the new profile.

There are three options to share a registered watch:
1. The first option is to share the account details with another person (username and password). With this option, however, video calls will not work fully, so a registration of a second account is recommended.
2. The second option is through the MyKi 4 Contacts menu > plus button. That way, the other parent can make an individual account and continue adding the watch. The user who created the original account will receive an access request with various options. After approval, the watch will appear in the second account (the user who made the initial registration is the watch administrator).
3. The last option is scanning the QR code from the application in the MyKi menu > Settings > Add device > plus sign.

To control one watch from two or more user accounts, you must add MyKi 4 to a second profile and allow access to the second trusted user. From Settings > Device Settings > Device Sharing menu. Select the plus in the upper right corner and permit to share the device. A QR code appears, which the second trusted user must scan with the previously downloaded MyKi app from Settings > Add Device section. You can define and adjust the access levels of the new profile.

You can change the phone number of the account from the MyKi app settings. Go to “Settings” then tap “Account Information” and you can change it from there.

You can change the phone number of the child from the MyKi app settings. Go to “Settings” then tap “Watch name” and select Watch information.

In the Home screen menu in the app, you will see a battery symbol on the screen above the map. Here you can see the current battery charge of the watch.

A pointer showing the watch's location in the Home screen menu is visible on the map. Over the pin we can see information about the last stated location of the child with exact date and time. You could change the picture to a picture of the child.

The watch positions itself in three ways - via GPS, WiFi, and LBS, and switching between them is automatic, and there is no possibility of manual selection. When located indoors (in a building), the watch does not have a direct connection to a satellite. The localization primarily uses GPS and WiFi methods to determine the location. Still, in case there is no direct connection with satellites, or it does not detect a wireless network with recorded coordinates, then the positioning starts using the LBS technology. It is based on measuring the signal strength of the base stations of the mobile operator /GSM cells/. The accuracy of this positioning depends on the thickness of the network coverage of the base stations, the current local radio distribution conditions, and cell configurations; accordingly, it is possible to give a different deviation from the actual location. When the device is outdoors and connected to the satellites, this immediately corrects the readings, and the location is displayed correctly in the app.

This menu on the left of the upper navigation pane, displays the watch locations reported during the day or the previous 30 days, with the exact time for each.

When we enter the application, we can see the "Safe zones" icon on the right of the top menu. It gives us several options: Localize the current location on the map, select and add a new safe area on the map (from the button in the middle of the right menu > Add new), enable/disable safe areas, as well as select a WiFi network that to act as a safe zone. (Accordingly, you will be notified when this network is no longer in range of the watch).

The user can set a Safe Zone thru the app with a radius between 50m and 5000m.

The determination of the speed above which, if the watch moves, you will receive a notification, is carried out from the menu Settings > Device settings > MyKi 4 Watch > button "Speed limit”.

You can check daily steps from the “Activity” menu to the right of the indicated shoe icon.

You can set daily goals from the menu Settings > MyKi 4 watch > MyKi 4 watch data > Daily goals or from the left icon below the Calendar.

You can put a photo of your choice from the menu Settings > MyKi 4 watch > MyKi 4 watch data > avatar symbol on the top left.

Through the MyKi app from the Settings tab, you can specify which important events you would like to receive notifications about. You must authorize the receipt of notifications yourself. SOS button pressed; Low battery level; Exceeded speed limit; Abandoned safe area; Entering a safe area; Chat message; Save battery.

You may have disabled receiving notifications. Go to Settings menu > Notifications > allow MyKi 4 to receive push button notifications > Save.

Below the map is a designated place to expand the menu - a short horizontal line, which, if you drag up, you will see the list of events and calls.

When you receive a message, you will see an indication of it in the navigation pane under the map near the phone sign. When you press the phone icon, you will see the message.

To recover a password through the application, the user must press the "Forgotten password" button on the first page of the application. He will be asked for an email, which is specified in the registration, and he will be sent an active link to change the password.
WARRANTY

The Device has a 2 (two) year legal guarantee from the date of purchase. Please keep this part of the leaflet. To exercise the rights under the legal guarantee, you must present it together with the original invoice and/or receipt certifying the purchase of the Device. The provision of the legal guarantee is the responsibility of the merchant from whom the Device was purchased. All complaints in connection with the application of the legal guarantee should be addressed to the Merchant from whom the device was purchased.

The warranty is in strength up to two years after the purchase, only if the watch or any of its functions stops working despite its' proper and appropriate use, without any signs of damage to the integrity of the product or the device itself. The warranty is active upon presenting purchase documents that match the watch's data.

The guarantee and post-guarantee service of the device is performed only by authorized services of Allterco or its partners. For technical and software problems, read the section "Questions and answers" on the site www.mykifamily.com, write to us at support@mykifamily.com or call us: +359 2 988 69 54.
ACCESSORIES

Watch MyKi 4, USB charging cable, user and safety guide, screwdriver, screw 2pc. and tweezers.

On the back of each watch (on the right and left side of the straps) is a small metal pin with a stopper; by pulling it and lifting it, we can easily remove the strap and put on a new one.

Write to us at support@mykifamily.com or call us: +359 2 988 69 54.

You can purchase additional accessories for your watch model such as silicone necklaces, USB cables, and others from the "Accessories" section of the site.

How to register MyKi 4 Lite and create an account?

  1. Remove the watch from the box and charge it with the cable that is in the box using the pogo pin magnetic connector cable
  2. Insert the SIM card. The SIM card must have PIN code removed and an active mobile data traffic service.
  3. Add the watch to the MyKi Watch mobile app.

The MyKi 4 Lite watch works with a Micro SIM card.

You can install it by scanning the QR code from the box or visiting Google Play for Android or the iOS App Store. The MyKi Watch application is available for free download for both iOS and Android.

Install the free MyKi Watch app by scanning the QR code from the box or visiting Google Play for Android or the Apple App Store for iOS. Open the MyKi Watch app and follow the instructions:
  1. Open the MyKi Watch app and click "Create Account"
  2. Read the Privacy Policy and the Terms and Conditions and confirm them.
  3. Enter a username for your account.
  4. Enter a password (must be six characters or more).
  5. Confirm the password.
  6. Enter your phone number.
  7. Enter your email address.
  8. Enter the Watch ID.
  9. Click the "SEND SECURITY CODE" button.
  10. Specify a name for the Watch.
  11. Set the phone number of the Watch.
  12. Click "REGISTER".

  1. Switch on the MyKi Lite 4 Lite Watch using the On/Off button. If there is active data service, a two-arrow symbol will appear on the screen.
  2. Swipe left or right to find the QR code menu. With a single touch, open the menu, where a QR code with information about the IMEI of the watch will be displayed.
  3. Open the MyKi ™ Watch application on your phone and press Scan and Activate.
  4. Swipe from left to right to open the registration menu with a marked QR code on the screen. Scan the QR code using the scan field in the MyKi ™ Watch app.
  5. Enter the name, gender, date of birth, weight, the height of the child and phone number of the Watch.

Send us:
  1. IMEI of the Watch
  2. The telephone number of the Watch
  3. The name of the mobile operator on which the SIM card is
  4. The operating system of your device
  5. Your contact phone

Insert a SIM card in the device only when it is switched off. Check if there is a signal to the operator. If the signal indicator for the mobile operator does not appear on the Watch display, restart the device. The reboot is done by holding the SOS button for 15 seconds.

  • Signal strength icon: Shows the signal strength of the mobile network.
  • Connectivity: A two-arrow symbol indicates that the device is connected to mobile data.
  • The time.
  • Battery status: Shows the current battery charge and whether it is charging.
  • Speed ​​dial icons: When you tap the icon, you can start calling the numbers set in the MyKi Watch application.
  • Time and date are displayed when the Watch screen is locked.
  • An icon indicating the ringing mode in which the Watch is.

By successively swiping left or right from the home screen, you can go to the corresponding Watch menu.
  • Contacts menu - the Watch shows all the contacts entered in the MyKi Watch Phonebook.
  • Game menu - in this menu, you can practice your math skills with an entertaining math game.
  • Messages menu - in this menu, you can view the most recently received message. From this menu, you can send a voice message to the MyKi Watch application within 15 seconds.
  • Camera menu - in this menu, you can take a picture with the MyKi 4 Lite watch. You can view the photo in the next Gallery menu. Creating a new photo overwrites the old one. The Watch does not store photo history.
  • Gallery menu - in this menu you can view the last photo taken from the watch. You can send it to the MyKi Watch 4 аpplication or delete it.
  • Pedometer menu - in this menu, you can monitor the steps taken by the Watch for the wearing period.
  • QR code menu - this menu contains information about the IMEI number of the device.

Adding contacts to the Watch is done through the MyKi Watch Application, Settings menu, Phonebook. Enter the contact's name and phone number and save the change.

The battery is charged via a pogo pin magnetic connector cable. Before using the Watch for the first time or when the Watch has not been used for a long time, charge it fully. Charging the Watch via a computer may take longer.

In case of emergency, the child can make an SOS call to the assigned SOS number. The call can be made by holding down the On/Off button.

Enter the Messages Menu of the MyKi 4 Lite watch. From this menu, you can send a voice message to the MyKi Watch application within 15 seconds. To record a voice message, tap the Microphone icon. A timer will appear on the screen. That means that the recording has started. Save the message and release the button when you have finished recording. After releasing the button, the message will be automatically sent to the application.

Enter the Gallery menu on the MyKi 4 Lite watch. From this menu, you can view the last photo taken with the MyKi 4 Lite camera. You can delete the photo or send it to the MyKi Watch application.

Myki 4 Lite is IP67 certified for dust and water protection. The device withstands immersion to a depth of one meter in freshwater for up to half an hour. The latter applies with the lid tightly closed covering the SIM card slot. We recommend that in case it gets wet, turn it off, dry it and let it dry at room temperature. Wait 24 hours before turning the Watch back on. If, after switching it on, you notice that the Watch does not work correctly, contact the dealer from whom you have purchased it. Ask for him information about in which service center it can be repaired.


The Application

Install the free MyKi Watch app by scanning the QR code from the box or visiting Google Play for Android or the Apple App Store for iOS. Open the MyKi Watch app and click "Create Account" and follow the instructions:
  1. Read the Privacy Policy and the Terms and Conditions and confirm them.
  2. Enter a username for your account
  3. Enter a password (must be six characters or more)
  4. Confirm the password
  5. Enter your phone number
  6. Enter your email address
  7. Enter the Watch ID
  8. Click the "SEND SECURITY CODE" button
  9. Specify a name for the Watch
  10. Set the phone number of the Watch
  11. Click "REGISTER"

You can find more information in the following video.

In the Settings menu, at the top of the screen, you can find flags of different countries. Selecting any of them on the screen of the application will display a drop-down list with a choice of language.

You can find more information in the following video.

The account settings are located in the Settings menu, Account settings. From this menu, you can add a Watch, delete a Watch from the account, or delete the account itself. You cannot delete the Watch if you have only one device in your account, you must remove the account for this purpose.

You can find more information in the following video.

In the Settings, SOS, and family numbers menu, you can set up to two SOS numbers, which will be dialed by the Watch when you press and hold the SOS button on the Watch or by quickly selecting the icons on the Home screen.

You can find more information in the following video.

The Location screen in the application contains information about:
  • Network coverage for the SIM card in the MyKi 4 Lite watch
  • Watch location reading method (can be Wi-Fi, GPS or GSM)
  • The speed at which the child moves, with the possibility to set a speed limit.
  • The battery level in the Watch.
  • Using a symbol that can optionally display a picture of the child, information about the position of the last location detected by the Watch is displayed on the map.
  • Using the speed dial buttons, you can dial the number of the SIM card inserted in the Watch or request the Watch to call you or a number you have set.
  • Wi-Fi safe zone. With this function, you can set the desired Wi-Fi zone. If the Watch cannot be connected to the selected Wi-Fi zone, you will receive a notification.
  • You can set the Watch ringtone using the melody button. Please make sure the Watch is turned on before making the appropriate setting. If successful, the MyKi 4 Lite Home screen will display the corresponding ring mode setting.
  • Battery saving. This mode temporarily increases the interval for locating the Watch during sleep. The functionality for the Watch location is significantly reduced. The Safe Повече информация можете да намерите в следното видео. and Speed ​​Limit functionalities are limited.

You can find more information in the following video.

  • In the Location History screen in the application, you can view the locations that the Watch has sent in the last 30 days.
  • With the location tracking function, you can see the exact route of the Watch, and it is possible to play the locations at several different speeds.
  • With the Magnet function, you can specify the locations for the selected day in detail.
  • In the Location History screen, you can set up to two security zones for the Watch.
  • In the current screen, you can set a setting for monitoring the speed at which the child moves, and if the set limit is exceeded, the application can signal by sending a notification.

You can find more information in the following video.

You can find the Phonebook in the Settings menu, Phonebook. In this menu, you can add phone contacts, which will be visible in the Contacts menu in the MyKi 4 Lite watch.

You can find more information in the following video.

In the Chat section, you can receive photos and voice messages from the MyKi 4 Lite watch and send voice messages and text messages to the Watch.

You can find more information in the following video.

You can find the list of allowed numbers (allowed list) in the Settings, Allowed numbers menu. Phone numbers saved in this list will be able to call the number of the SIM card inserted in the MyKi 4 Lite watch.

You can find more information in the following video.

You can find Battery saving mode in the Settings menu, Battery saving. This mode temporarily reduces the power consumption of the Watch. The operation of the following functionalities is significantly limited:
  • The location of the Watch.
  • Safe Zones.
  • Speed ​​limit.

You can find more information in the following video.

From the Settings, Do Not Disturb menu, you can activate and deactivate the hours from Monday to Friday in which the Home screen will be locked. Make sure the Watch is turned on before making the appropriate setting. The following behavior characterizes the function:
  • Temporarily restricts all incoming voice calls to the MyKi 4 Lite watch. To call the Watch, you must first deactivate the mode.
  • Only the Watch and the icons that show the status of the Watch (signal range; sound mode; connectivity/mobile data) are displayed on the Watch screen.
  • SOS dialing function by pressing the on/off button on the Watch MyKi 4 Lite remains active.
  • Alarms remain active.
  • Sending text messages via the chat menu remains active.

You can find more information in the following video.

The Find Watch function can be found at the top of the home screen. When the Watch is not in silent mode when you press the Measure Watch button, the MyKi 4 Lite Watch activates an alarm for 20 seconds.

You can find more information in the following video.

The MyKi Watch application supports the following types of event notifications:
  • Notification when the SOS button is pressed
  • Low battery notification
  • Notification in case of exceeding the Speed ​​Limit
  • Notification when entering the Safe Area
  • Notification when leaving the Safe Area
  • Notification in chat messages
  • Notification when activating Battery saving mode

You can find more information in the following video.

You can activate the function from Settings, SMS notification. In case of activation, the function will send messages to the first phone number from SOS and family numbers. That may increase your mobile phone bill.

You can find more information in the following video.

You can activate the function from Settings, Email notification, as well as specify for which events you want to receive e-mails.
  • Notification when the SOS button is pressed
  • Low battery notification
  • Notification in case of exceeding the Speed ​​Limit
  • Notification when entering the Safe Area
  • Notification when leaving the Safe Area
  • Notification in chat messages
  • Notification when activating Battery saving mode

You can find more information in the following video.

Each MyKi watch has a built-in Wi-Fi module, which improves localization indoors. When your child is indoors, the location information is obtained based on the Wi-Fi networks that the Watch detects. Also, the Watch allows a fast Safe Повече информация можете да намерите в следното видео. to be defined, according to the local Wi-Fi network set by the parent.

You probably have disabled notifications. Go to the Settings menu in the MyKi Watch app and enable notification of relevant methods and events.

To recover a password through the application, the user must click the Forgotten Password button located on the first page of the application. The phone number of the parent who filled out the registration would be asked. If the entered number is correct, a code will be sent to the Watch. With this code, the parent can access the Watch.

Through the MyKi Watch application, you can set up to three alarms to wake your child or remind him of various activities during the day. For each alarm, you can set days in which to be active and time in which to activate. You can find the alarm settings in the Settings, Alarm menu. Before making the appropriate setting, make sure that the MyKi 4 Lite watch is on.

You can find more information in the following video.

In the list of activities section, you can follow in a list of recent events that happened to the Watch. Information is placed on the following events:
  • Notification when the SOS button is pressed.
  • Low battery notification.
  • Notification in case of exceeding the Speed ​​Limit.
  • Notification when entering the Safe Area.
  • Notification when leaving the Safe Are.a
  • Notification when activating Battery saving mode.

You can find more information in the following video.

In the Settings menu, Watch info, you can find general information about:
  • IMEI number of the Watch
  • Name with which the Watch is saved (Example - your child's name)
  • SIM card number inserted in the Watch

You can find more information in the following video.

In the Child activity section, you can set information about the child's height and weight, as well as active time for play and/or sleep. Keep track of calories burned, steps taken during the day, and distance traveled. In this way, you can easily monitor your child's activity and load during the day.

You can find more information in the following video.

You can add a second watch in the MyKi Watch application via the Settings menu, Account settings. At the bottom of the screen, there is an option to add a watch. You must enter the ID number of the second device, the name by which you will recognize it (example: the name of the child using the Watch), and the phone number of the SIM card inserted in the second device. A security code will be sent to the second device, which you must enter in the application.

You can find more information in the following video.

It can, but with the same account. A watch can only have one account.

You can log out of the included MyKi Watch by visiting the Settings menu, Logout. If you want to log in to the application again, you can do so by entering your username and password.

You can find more information in the following video.

The warranty is valid if, within two years after the purchase, upon submission of documents for purchase, coinciding with the data of the Watch and it functions properly, without signs of violation of its integrity, the Watch stops working or any of its functions stop working.

How do I register MyKi and make an account?

MyKi ™ uses a triple GPS / LBS / WiFi localization system that enables accurate positioning both indoors and outdoors.The Parent receives real-time information in the MyKi Watch application.The outdoor location is determined to within 10 meters, using up to 24 GPS satellites.For indoor positioning, MyKi ™ Touch uses information from cellular carriers and existing WiFi networks.

When your child is indoors, MyKi connects to the closest cell of the SIM Card’s mobile operator. Then you see the location with between 5m and 500m difference in a straight line. When your child is outside once again, this difference is removed, and the satellites show precise information about your child’s whereabouts in the application.
The Watch

Slide your finger across the screen to find the Phone Book and touch the icon to enter. Slide through the entered numbers in the phonebook until you reach the desired one. Press on it to make an outgoing call. The numbers that can be dialed have to be entered in advance via the mobile application. If no numbers are entered, the Phonebook icon is displayed in gray.

Myki Touch accepts an incoming call by touching the screen.

Remove the silicone strap and you will see the charging port next to the SOS button. The full charging of the battery through a plug takes about 120 minutes by using a standard 5V USB power supply. The time for charging of the watch through a computer is twice as long.

The parent’s quick-dial icons – “Mum” and “Dad”. You can also see information about: Time, GSM signal strength, Ring mode, Data transfer, Battery level and unread message.

The easiest way to turn off your MyKi Touch is by using the application, open the “Settings” menu and use the “Turn off the clock” option.Additionally, there is a possibility to shut down: If there is a SIM card in the watch: press the SOS button repeatedly 10 times, and on last press hold the button for 10 seconds If there is no SIM card in the watch: press SOS repeatedly 6 times, and on last press hold the button for 6 seconds. The easiest way to turn off your MyKi Touch is by using the application, open the “Settings” menu and use the “Turn off the clock” option.Additionally, there is a possibility to shut down: If there is a SIM card in the watch: press the SOS button repeatedly 10 times, and on last press hold the button for 10 seconds If there is no SIM card in the watch: press SOS repeatedly 6 times, and on last press hold the button for 6 seconds.

SOS button When the button is pressed once, the screen is turned on or off. Pressing and holding the SOS button starts dialing consecutively all SOS numbers entered into the application until contact is made. With this button you can return from the submenus, end a call or reject an incoming call. SOS button When the button is pressed once, the screen is turned on or off. Pressing and holding the SOS button starts dialing consecutively all SOS numbers entered into the application until contact is made. With this button you can return from the submenus, end a call or reject an incoming call.

MyKi can receive a 20-character text message. Upon receipt of a message on the Myki Touch’s home screen, an icon depicting a letter appears. Sliding across the screen brings you to the submenu displayed with the same symbol. Press the display to open the submenu. The last message is saved and can be viewed multiple times.

Select the Voice Messaging screen by dragging the home screen to this screen . When you touch the "Play/mic" icon, you can listen to the received voice message.

It is not possible to change the incall volume. You can control the ring tone volume and activate the vibration mode from Home screen -> Settings -> Ring Settings.

Enter the Voice Messages screen. To record a voice message, touch the Microphone icon, a timer appears on the screen, which means the recording has started.Do not release the button. Record the message and release the button once you have finished recording. After the button is released, the message will be automatically sent to the application. Enter the Voice Messages screen. To record a voice message, touch the Microphone icon, a timer appears on the screen, which means the recording has started.Do not release the button. Record the message and release the button once you have finished recording. After the button is released, the message will be automatically sent to the application.

In the Activities screen, you will find the Pedometer, and the Reward feature.When you click on the steps icon, the number of steps your child has hade on this day will appear on the screen.

MyKi is water resistant but is not waterproof. In case water gets into the watch, turn off MyKi and let it dry on a cloth at room temperature. Wait 24 hours before turning it on again. If it does not work properly after switching on, contact the dealer from whom the watch was purchased to get information on where you will get service support.

The SIM Card in MyKi Touch can be from any mobile operator, but for the watch to be fully functional the SIM Card must have active data transfer and the PIN Code must have been previously removed!

MyKi uses around 50 MB monthly.
The Application

The location icon in the Location menu shows where your child is currently on the map. You can take a photo of your child and replace the picture with the photo you made.

If MyKi is lost or taken off from the child’s hand and you do not know where it is, you can find MyKi Touch with this feature. Press the RING button and MyKi will begin to ring so you can find it.

This is an informative menu that shows the latest watch requests with a specific date and time. (maximum number of requests: 100)

There is a camera icon on the top left of the application. When you press it, the phone is likely to ask permission for the MyKi Watch application to use your camera. Give permissions to the application, take a photo of your child and see the change right away.

Through the MyKi Watch application, you can set up up to three alarms to alert your child or remind him of various activities during the day. For each alarm you can set days and time to be activate.

Each MyKi Touch watch has a built-in Wi-Fi module that improves indoor localization. When your child is indoors, information about his or her location is based on the Wi-Fi networks the watch detects. In addition, the watch allows for a fast Safe Zone to be determined, according to the local Wi-Fi network set by the parent.

Now you can define the MyKi Touch ring mode when the watch is in a Safe Zone. It can be added to the Location History menu. The smart watch automatically detects when the child enters or exits the specified zone and changes the ring mode.

In the Activity menu at the bottom of the screen, you will see a heart. To the left of the heart there is a minus sign and to the right there is a plus sign. You can send your child a heart reward at any time. When you press the plus, you send it to him. If you think you are dissatisfied, you can remove the heart with the minus. On the MyKi screen, your child will receive information about a new heart or reducing a heart.

To renew the password through the application, the user needs to press the “Forgotten password” button on the first page of the application. The number that was given by the parent in the application will be asked for. If the number is correct, the watch will receive a code. With this code, the parent can gain access to the watch.

You have probably denied the access of notifications to your phone. If you own an iPhone, go to Settings and through notifications, allow MyKi Watch to send notifications to your phone. If you own an Android, go to Settings > More> Application Manager, find the MyKi Watch app and allow for notifications.

In the “Settings” menu and sub-menu “Account Settings”, there is an “Add a new watch” option.

It is necessary to only give the username and password to a person, who you decide should have access. It is enough to put in the details in the application through the “Settings” menu. It is advised to not give these details to people, who are not family members.
The Watch

  1. The watch is outside of the warranty period
  2. When the directions in the accompanying documentation are not followed
  3. If a purchase receipt or an invoice for the purchase is not presented
  4. In case of improper, inappropriate or inappropriate exploitation and/or handling
  5. In case the integrity of the product is impaired
  6. When the product has been badly stored or transported
  7. If the product is wet or damp
  8. If it has been opened, struck or if any other trials to have been made to damage it
  9. If it has been melted
  10. In case there has been a try to modificate or remove the damage without the approval of the Distributor or from an unauthorized workshop.
  11. When there is no accordance between the data in the documents and the product itself or in attempts to counterfeit
  12. When the defects have happened due to a natural disaster (lightning, floods, fire) or other independent from the manufacturer or distributor factors.

If, within two years after the purchase, when the purchase documents match the watch data and in the correct, appropriate and expedient exploitation, with no trace of product integrity, the watch stops working or any of its functions stops working.

How do I register MyKi and make an account?

  1. Remove the watch from the box and charge it with the cable that is in the box using standard USB power (5V).
  2. Insert the SIM card as shown in Figure 1. The SIM card must have PIN code removed and an active mobile data traffic service.
  3. Add the watch to the MyKi Junior mobile app.

The MyKi Junior works with a Nano SIM card.

You can install it by scanning the QR code from the box or visiting Google Play for Android or the iOS App Store. The MyKi Junior application is available for free download for iOS and Android

Open the MyKi Junior application and click on ” Create Account”: Review the Privacy Policy and the Terms of Service
  • Enter your email address (Figure 2)
  • Confirm your email address
  • Enter a password (must contain six or more characters)
  • Confirm your password
  • Select a profile photo
  • Enter your name
  • Enter your phone number
  • Click REGISTRATION

Open the MyKi Junior application and click on ” Create Account”: Review the Privacy Policy and the Terms of Service
  1. Turn on the MyKi ™ Junior clock using the On / Off button. (Fig. 1). When an active data service is in place, a QR code will appear on the screen.
  2. Open the MyKi ™ Junior application on your phone and click Scan and Activate (Fig. 3).
  3. Scan the QR code from the clock screen using the MyKi ™ Junior application scan field.
  4. Enter the name, gender, date of birth, weight, child’s height and phone number of the watch (Figure 4)

Send us the IMEI of the watch, its phone number, the name of the mobile operator of which is the sim card, the operating system, and version of your phone, your phone model, and your contact phone.

Answer 1: Please check if there is a signal to the operator. If no watch indicator is displayed on the clock display of the mobile operator, the clock is switched on before a SIM card is inserted. Whenever a new sim card is inserted into the clock, it must be restarted. Restarting is done by holding the 15-second button. Answer 2: Download the MyKi Junior application

If no QR code appears on the MyKi ™ Junior screen
  1. The data transfer service is not active. Check with your mobile operator.
  2. The watch has no connection to the server. Please restart the watch.

  • Location type: GPS or Wi-Fi.
  • Ring mode: Displays the current ringing mode of the clock – Ring, vibrate, or silent mode.
  • Signal Strength: Displays the signal strength of the mobile network.
  • Battery status: Shows the current battery charge and whether it is charging.
  • Time & Date: Shows the current time and date. From the Settings menu, you can select one of three different formats.
  • Favorite contact 1/2: A voice or video call can be started, as well as sending a message to the Favorites Contacts.

  • Contacts / Apps / Settings menu: By sliding to the left of the Home screen, you can go to the corresponding watch menu.
  • Messages menu: Swipe up from the Home screen to open the list of recent messages.
  • Call history menu: Scrolling down the Home screen opens the list of incoming, outgoing and missed calls.
  • SOS + Maps menu: Sliding to the right of the Home screen, de-map a current location or start an SOS call.

Adding contacts to the clock is through the MyKi Junior Application, Contacts Menu – See more at: How do I add a new contact through the MyKi Junior application? Through the MyKi Junior you can add a friend to your contact list with another MyKi Junior watch. Press the Add New Contact button in the Clock menu and the “”Add New Contact”” menu will pop up. Press the Clock button. The watch will automatically search for and add all other MyKi Junior watches that have the same button activated. After confirmation by the parents, the children can talk to each other. Parents will always be notified via the app when the child wants to add a new friend.

To add MyKi Junior to another account and to extend access to the watch of another trusted user, press the Add New Contact button in the Contacts menu and then tap the Application icon. A QR code will appear on the watch screen that the other user needs to scan with the MyKi Junior application. The primary account will receive an access request that can be approved or rejected, as well as determine what the trusted user will be able to access.

The battery is charging through a standard B, 5V, 0.5-1.5A micro USB cable. Before the first use or when the watch has not been used for an extended period of time, fully charge the battery. Full battery charging takes about 120 minutes using standard 5V USB power supply through the power supply. Charging the clock over a computer can take up to twice as much time.

In case of urgency, the child can make an SOS call to the assigned SOS number The call can be made by:
  • Holding the On / Off button.
  • Open the SOS + Maps menu and press the SOS button.

When you receive a new message, you will receive a notification (Figure 12). You can read the received messages by touching the notification. Selecting a contact from the Messages menu (Figure 13) opens the Communication menu.

Select the Communication menu (Figure 14), where you will see 3 quick buttons that allow you to send Emojis, Pictures or Voice Messages.

Go to the Settings screen, Sounds menu, to change ringtones and ringer volume for incoming calls, notifications, and alarms. You have a choice of 10 levels of volume. To change the sound, use the left and right arrows.

In the Settings menu (Figure 17, Figure 18) you can access: 1. Face, 2. Theme, 3. Screen You have a choice of 3 faces and 5 colors on the screen. The settings in the Screen menu allow you to change the display brightness and shutdown time:
  • Brightness – you have 10 levels of brightness
  • Screen shutdown – You have 4 periods: 5, 10, 30 or 60 seconds

Enter the Communication screen. To record a voice message, touch the Microphone icon. A timer will appear on the screen. This means the recording has started. Save the message and release the button once you have finished recording. After the button is released, the message will automatically be sent to the application. From the same menu, you can send Emojis or a photo by pressing the corresponding icon on the screen.

Video calls can only be made from one to another MyKi Junior clock or the MyKi Junior application. Enter the Video Call menu from where you can make a video call by pressing the “Red Listener” button. From the same menu, you have options for increasing the volume, muting the sound or muting the microphone.

On the apps screen of the watch, you will find the Pedometer feature. By clicking on the icon on the screen you will be shown the number of steps taken by the child on a respective day by walking or running, calories burned – active, passive and total, activity time – past, remaining and daily goal, Traveled distance – Traveled, remaining and daily goal.

From the Watch Applications screen, swipe upwards from Figure 15 to access the games menu. Games are only available during the time assigned for gaming from the MyKi Junior application. The rest of the time the games are not visible.

MyKi Junior video calls use the internet connection and data traffic is dependent on individual consumption.

Alarm Menu on the MyKi Junior watch allows you to set alarms. With the + button, you set an alarm time and day. With the Save button, you save the alarm. Alarms can be set from both the watch and the application. You have no limit on the number of alarms you can add.

MyKi is water resistant but is not waterproof. In case water gets into the watch, turn off MyKi and let it dry on a cloth at room temperature. Wait 24 hours before turning it on again. If it does not work properly after switching on, contact the dealer from whom the watch was purchased to get information on where you will get service support.
The Application

Go to the Settings tab and then to the Contacts tab. Press + to create a new contact. Enter a name and phone number, then touch the group icon to select one of the two: • Family & friends. Touch the Camera icon to select a photo for that contact. To set an SOS number, press the SOS icon. The SOS icon will turn red. The watch supports 1 SOS number. Marking a starred contact specifies Favorite 1/2 contact that will appear on the primary screen of the watch. The contacts added in the app have two-way communication with the child’s clock via Voice call, video call, and chat. You can add an unlimited number of phone numbers.

In the Settings menu and the Account Settings submenu, there is an option – Add a new watch.

To manage one watch from two or more phones, you need to add MyKi Junior to another account and allow another trusted user to access the watch. From the watch, touch the Add New Contact button in the Contacts menu and then tap the Add button. A QR code will appear on the clock screen that the other user needs to scan with the MyKi Junior application. The primary account will receive an access request, which must be approved in order for the new account to gain access to the MyKi Junior watch. Determine access levels for the new account – receive and send voice, video call, messages; receive notifications, etc.

Go to the Settings tab and from there in the Contacts tab. To arrange the contacts, click the “Arrange” button. From here you can change the entered contacts in Family and Friends, set a favorite number and change the SOS contact.

This icon in the Location menu shows where your child is currently on the map. You can take a photo of your child and replace the picture with your child.

This menu shows the specific locations that the watch has recorded during the day or the previous 30 days with the exact time for each of them.

From the Location History menu, you can specify up to 2 safe zones. When you first activate each of them, you will see a perimeter map. Move the map so that the circle marks the area you want. You can change (increase or decrease) the Perimeter of the Safety Zone. Press “Continue” to define “Active time zone” by specifying the start and end of the time you expect your child to be in the area. Click Done. Once you’ve defined the safety zones, you can easily activate or deactivate them as needed. If the child leaves the Safety Zone while it is active and during the time interval you have specified, you will receive a notification.

From the Location History menu, you can specify your child’s speed limits. This feature tells you how fast your child is moving and allows you to receive an immediate notification if it exceeds the limit set in your app. Be sure to change the settings if there is a situation where the child will be riding in a car or other vehicle.

The Child Activity section of the application keeps hourly information on the activity of the child during the day: the number of steps (walking and running), distance and calories burned.

From the Settings menu>My Child, you can enter your child’s details, such as Name, Gender, Date of Birth, Height and Weight. Go to the “Child Activity” tab and set daily goals – the time of activity, distance traveled, calories burned – active and passive. The results are calculated based on the data you have entered about the child – height, weight, sex.

From the Settings menu> My Child – Touch the Camera icon to select a photo from your phone or make a new one and add it to your child’s profile.

From the Settings menu in the MyKi Junior application, you can set a time interval of 24 hours when children can play games on the watch. You can set the interval by hours and days of the week. The rest of the time the games will not be visible and accessible through the watch.

Each MyKi clock has a built-in Wi-Fi module that improves indoor localization. When your child is indoors, information about his or her location is based on the Wi-Fi networks that the watch detects. In addition, the clock allows for a fast Safe Zone to be determined, according to the local Wi-Fi network determined by the parent.

You can now define the MyKi Touch ringtone when the watch is in a Safe Zone you have specified and can be added to the Location History menu.The smart watch automatically detects when the child enters or exits the specified zone and changes the ringtone.

Through the MyKi Junior application in the Settings, you can specify about which important events you would like to receive notifications. You should authorize the notifications – SOS button pressed; Terminating battery of the clock; Overdrive speed limit; Left safe area; The child entered the Safe Zone; Chat messages; The watch is in the “Save battery” mode.

You have probably forbidden receiving notifications. Go to Settings and through the Notifications menu allow MyKi Junior to receive notifications.

To recover the password through the application, the user must press the Forgotten password button on the first page of the application. He or she will be asked for the number of the parent which was indicated in the registration. If the entered number is correct, a code will be sent to the watch. With this code, the parent can access the watch.

Two years after the purchase, when the purchase documents match the watch data and when the watch has been used in the correct, appropriate and expedient way, with no trace of violation of the product integrity, the watch stops working or any of its functions stop working.

How do I register MyKi and make an account?

MyKi uses up to 12 sattelites to show you where your child is located whenever it is outside. All satellites all over the world work only in an outdoors environment and therefore, whenever your child is outside, you receive precise information about its location. When indoors, MyKi connects to the closest cell of the mobile operator of which the SIM Card is registered to. When your child is outside once again, then the satellites gather precise information about the location of your child and show it in the application.

When your child is indoors, MyKi connects to the closest cell of the SIM Card’s mobile operator. Then you see the location with between 5m and 500m difference in a straight line. When your child is outside once again, this difference is removed, and the satellites show precise information about your child’s whereabouts in the application.

The battery has a 30-hour ready-regime. To actively use the watch during the day, leave MyKi to charge at night
The Watch

MyKi cannot send and receive SMS messages! The only way to receive and send voice and text messages to and from the parent is through the chat in the application MyKi Watch.

Open the cap next to the SOS button of the watch and you will see the slot for charging. The full charging of the battery through a wall adapter takes about 120 minutes by using a standard 5V USB power supply. The time for charging of the watch through a computer is twice as long.

Once connected to the application, your MyKi cannot be turned off through the Power button. In case you are situated in a public place in which you need to turn off your phone or switch to airplane mode, the watch must be turned off through the application. Enter the “Settings” menu and use the option “Turn off the Watch”. Once connected to the application, your MyKi cannot be turned off through the Power button. In case you are situated in a public place in which you need to turn off your phone or switch to airplane mode, the watch must be turned off through the application. Enter the “Settings” menu and use the option “Turn off the Watch”. Once connected to the application, your MyKi cannot be turned off through the Power button. In case you are situated in a public place in which you need to turn off your phone or switch to airplane mode, the watch must be turned off through the application. Enter the “Settings” menu and use the option “Turn off the Watch”.

All buttons can light up the screen. The screen should be lit up to perform any function.

SOS button.Press and hold the SOS button. You will see an outgoing call to the first number, which you have added through the application in the SOS number. When MyKi receives an incoming call, with the SOS button you can answer. When the watch has received a voice message, press the SOS button once to listen it.

Rubber cap protects the USB port of the watch of being exposed to water and dirt. Open the cap and you will see the charging port of MyKi.

The screen turns on by pressing any button on the watch once. The screen lights up and apart from the right date and hour, it shows connection to the operator, the battery, GPS signal, received prizes, unread messages and step-measurer.

The button for Power on and off lights up the screen, switches off when a call is ended. When the button is held, a voice recording is made.

Button 1 is an arrow up in the phonebook and turning up the sound during an ongoing or incoming call.

Button 2 opens the phonebook, calls a number, ends a call and turns the volume down during an ongoing call.

Enter the Phonebook by pressing Button 2. With buttons 1 and 2, which serve as arrow up and arrow down in the Phonebook, find the number which you want to select. Hold Button 2 to call.

During an incoming call to the MyKi watch, press the SOS button to answer the call.

MyKi can receive a text message with a length up to 20 symbols. Light up the screen and press a button by choice to see the message.ATTENTION! If you press the button twice, the message will be deleted. You will not be able to read it a second time.MyKi can receive a text message with a length up to 20 symbols. Light up the screen and press a button by choice to see the message.

MyKi can receive voice messages. To listen to a voice message, sent to MyKi press the SOS button once.ATTENTION! The voice message can be heard only once!MyKi can receive voice messages. To listen to a voice message, sent to MyKi press the SOS button once.ATTENTION! The voice message can be heard only once!

During an incoming or ongoing call, you can turn the sound volume up or down using buttons 1 and 2.Button 1 turns the volume up and button 2 turns the volume down.During an incoming or ongoing call, you can turn the sound volume up or down using buttons 1 and 2.Button 1 turns the volume up and button 2 turns the volume down.

Light up the screen by pressing a button by choice. Press the button for Power On between Buttons 1 and 2 and hold it. A sound and second measurer will show on the screen. This means that the voice recording has started. Do not let the button go. Record the message and let go of the button when you are ready with the recording. After letting the button go, the message will be automatically sent and received in the MyKi application.

In case MyKi blocks and needs immediate turning off, use the following combination- press the SOS button 5 times, press button 1 and button 2. MyKi will be turned off immediately.

ATTENTION! MyKi is moisture-proof, not waterproof. In case it gets wet, turn off MyKi and leave it to dry on top of a towel at room temperature. Wait for 4 hours before turning it on again. If it does not work properly, take it to a service shop with an invoice or a purchase receipt of the product and the signed contract.

The SIM Card in MyKi Watch can be from any mobile operator, but for the watch to be fully functional the SIM Card must have active data transfer and the PIN Code must have been previously removed!

MyKi uses around 50 MB monthly.

You will see a person and a number next to it on the screen of MyKi- this is the number of steps made by your child during the day.
The Application

The Location icon in the Localization menu shows where your child is on the map at the moment. You can take a photo of your child and set it at the place of the icon.

Through the MyKi Watch application, you can set up to three alarms with which you can wake your child up or remind them about their different activities during the day. You can set each alarm to activate on certain days and a certain hour.

On the upper left corner of the application, there is a camera icon. When you press it, there is a possibility for your phone to ask for permission to allow MyKi to use your phone’s camera. Allow it, take a photo of your child and you will see the change immediately.

In case MyKi is lost or taken off from the child’s hand and you cannot find it, you can use this function to find MyKi. Press the button RING and MyKi will start making sounds with which you can find him.

This menu is informational and keeps the last 100 actions with time and date.

To renew the password through the application, the user needs to press the “Forgotten password” button on the first page of the application. The number that was given by the parent in the application will be asked for. If the number is correct, the watch will receive a code. With this code, the parent can gain access to the watch.

You have probably denied the access of notifications to your phone. If you own an iPhone, go to Settings and through notifications, allow MyKi Watch to send notifications to your phone. If you own an Android, go to Settings > More> Application Manager, find the MyKi Watch app and allow for notifications.

In the “Settings” menu and sub-menu “Account Settings”, there is an “Add a new watch” option.

It is necessary to only give the username and password to a person, who you decide should have access. It is enough to put in the details in the application through the “Settings” menu. It is advised to not give these details to people, who are not family members.

In the “Activity” menu on the bottom of the screen, you will see a heart. On the left of the heart, there is a minus sign and on the right, a plus. You can send a heart prize to your child at any moment. A heart is sent when you press the plus sign. If you decide that you are not satisfied, you can remove the heart with the minus sign. On MyKi’s screen, your child will receive information about a new heart or the loss of a heart.
Warranty

The warranty applies for up to two years. When the documents for the purchase are presented and they match the watch’s data, an appropriate check is done. If there is no damage and the watch or one of its functions has stopped working, the warranty applies.

The warranty is canceled and does not apply when:
  1. The watch is outside of the warranty period
  2. When the directions in the accompanying documentation are not followed
  3. If a purchase receipt or an invoice for the purchase is not presented
  4. In case of improper, inappropriate or inappropriate exploitation and/or handling
  5. In case the integrity of the product is impaired
  6. When the product has been badly stored or transported
  7. If the product is wet or damp
  8. If it has been opened, struck or if any other trials to have been made to damage it
  9. If it has been melted
  10. In case there has been a try to modificate or remove the damage without the approval of the Distributor or from an unauthorized workshop.
  11. When there is no accordance between the data in the documents and the product itself or in attempts to counterfeit
  12. When the defects have happened due to a natural disaster (lightning, floods, fire) or other independent from the manufacturer or distributor factors.

What is MyKi Auto?

MyKi Auto provides quadruple location via GPS, GLONASS, LBS, and WiFi. With the help of the system for optimizing the battery, MyKi Auto lasts up to 90 days with one charging. The tracker is with a waterproof body – IPX5. The tamper alarm notifies you if somebody removes the tracker from the spot where you placed it. The strong magnet of MyKi Auto allows you to place it on any metal surface in your vehicle considering that in the set a stand is offered to place the device any other surfaces by sticking up.

Yes, the tracker MyKi Auto is with waterproof body – IPX5

  1. Take out the tracker from the box and charge it with the charger, which is in the box.
  2. Place the SIM card in the SIM slot using the slit (fig.4 from the user guide) to open the device lid the way it is shown in (fig.5 from the user guide). SIM card has to be with removed PIN code and active service for mobile data transfer.
  3. Slide the key to stop the charging of the battery in position ON.
  4. Add the tracker to the mobile application MyKi Auto.

You can install it by scanning the QR code from the box or visit Google Play for Android or App Store for iOS.

Open the application MyKi Auto and press “Create a profile”.
  • Review and confirm the Confidentiality declaration and the Terms of use
  • Enter your email address
  • Confirm the mail address
  • Enter a password (it has to contain six symbols or more)
  • Confirm the password
  • Enter ID of MyKi Auto
  • Enter the name of the tracker
  • Enter your phone number
  • Enter the tracker’s phone number
  • Press REGISTRATION

The device is installed quick and easy, without any need of cables (fig.7 from the user guide). On the back of the device, there is a strong magnet considering you can place the tracker on various spots with metal surface in your vehicle. You can also mount the tracker on non-metallic surfaces with the stand available, by sticking it on the surface desired and placing MyKi Auto on it.

The condition indicator is turned off automatically after the device is turned on – but during more than 3 minutes. If the device is in positioning mode, you can press the button for Turning ON/OFF for 10 seconds and MyKi Auto is going to turn off in 1 minute.

MyKi Auto Functions

  • Turning on – When the device is turned off, hold the button for 3 seconds (The key for stopping the battery charging has to be in position ON).
  • Turning off – When the device is turned on, hold the button for 3 seconds.

  • Activated secure mode – in this mode, if any movement and/or vibration is detected, you will receive a notification and alarm. In order to stop the alarm, you have to deactivate this mode from the MyKi Auto application.
  • Deactivated secure mode – in this mode you will not receive any information if movement and/or vibration is detected.

With the help of the system for optimizing the battery, MyKi Auto lasts up to 90 days with one charging

  • Positioning – in this mode the device is sending information every 10 seconds during driving. The travel routes are saved. The operating time is up to 45 days.
  • Saving battery – In this mode, the device sends information every 10 minutes. The travel routes are not saved. The operating time is up to 120 days.
  • Ultra-saving battery – In this mode, the device sends information every 1 hour. The travel routes are not saved. The operating time is up to 365 days.
ATTENTION! In this mode, the device is turned off to save battery. In order to deactivate this mode, you have to press the button of the device and wait for it to turn on automatically, which can take up to 1 hour.

In case the device is removed from the place where you placed it, you are going to receive a notification, no matter the operating mode of the battery and the device. If tamper alarm is activated, you are going to receive the device location every 10 seconds for 20 min. Afterward, the device is going to return to operating mode given before activation of the tamper alarm

In case the charge of the battery drops under 10%, you are going to receive a notification.
MyKi Auto Application

Location section shows the position of the tracker on the map defined by the GPS signal, via the cells of the mobile operators or nearby Wi-Fi networks.

Yes, in positioning mode the device sends information every 10 seconds during driving. The travel routes are saved.

  • Saving battery mode – In this mode, the device sends information every 10 minutes. The travel routes are not saved.
  • Ultra-saving battery mode – In this mode, the device sends information every hour. The travel routes are not saved.

Secure mode – The current condition of the secure mode of the tracker:
  • An activated secure mode is pressed – in this mode, if any movement and/or vibration is detected, you are going to receive a notification and alarm. In order to stop the alarm, you have to deactivate this mode when you press the icon.
  • A deactivated secure mode is pressed – in this mode, you will not receive any information if any movement and/or vibration is detected. In order to transfer to the active regime, you have to press the icon.

It shows the particular locations reported during the day and in the previous 30 days, with their particular time for each.

You can define up to five “Safety zones”. Press a button in order to add a safety zone. When you add a safety zone for the first time, you are going to see a map with the perimeter. Move the map, so that the circle would mark the zone desired by you using the slider. Enter a Name, choose an Icon and color for the circle and press the button “Next”. Once you have defined the safety zones, you can easily activate or deactivate, according to the needs using the icons on the right of the screen. If the vehicle leaves the Safety zone when it is active, you are going to receive a notification. In order to edit some of your Safety zones, press and hold the respective icon.

It shows detailed information regarding the number of routes, distance traveled, movement time and average velocity. The data is visualized as weekly average values for the particular month, saving the data from the last 12 months.

This section shows events during the previous 90 days – Leaving and entering the Safe zone, secure mode turned ON and OFF, tamper alarms, etc.

How to register my MyKi Pet?

Insert a SIM card with previously deactivated PIN code and switch the device on by pressing and holding the power button until you hear a specific sound. The device will blink white. Download and install MyKi Pet App from Google Play (for Android phones) or AppStore (for iOS phones). Create your own account by inserting your email address, a password and MyKi Pet’s ID, which can be found in the device’s box. Keep MyKi Pet’s ID and your account’s password safe.

MyKi Pet has an inbuilt GPS receiver, by means of which it connects to 20 satellites simultaneously, when it is outside. When inside and unable to get a GPS signal, MyKi Pet uses a special in-built Wi-Fi and LBS localization module. The collected data are sent via the mobile network directly to your phone. Localization history is kept for up to 3 months.

MyKi Pet is NOT waterproof. It is designed to withstand mud, dust, moisture, and splash, but not to be submerged in water. Do not use cleaning preparations and water to clean the device. If necessary, use a wet towel to wipe it.

MyKi Pet can be used for dogs, cats, and other pets, as well as for agricultural livestock.

With its 23 g of weight, MyKi Pet is very light and compact. We recommend that you use the tracker for pets weighing over 1.5 kg. There is no upper weight limit. If necessary, the leash may be exchanged for a smaller or a bigger one.

You can register up to 5 MyKi Pet devices into one account and to monitor them simultaneously.

You can monitor one MyKi Pet device on as many mobile phones as you like. You just have to insert the same login data or share them with people you trust.

MyKi Pet will notify you if your pet leaves the “home” or “walk” safety zone. You will be notified also if the battery needs to be charged.

Its functioning depends on how long you are walking your pet. Real-time tracking also affects the battery. At an average, MyKi Pet may function for 5 days after its battery has been fully charged.

No, MyKi Pet is not a telephone conversation device.

What is MyKi Care Thermometer?

MyKi Care Thermometer is a smart device that measures and continuously tracks body temperature. When put under the armpit, the MyKi Care Thermometer, by Bluetooth, sends information every eight seconds about the temperature. To use MyKi Care Thermometer, it is necessary only to install the MyKi Care application on your mobile phone. You can find it at Google Play (for Android) or at Apple App Store (for iOS).

Shake MyKi Care Thermometer intensely for three seconds. When the device switches on, a blinking red light will appear in the circle above the sensor for measuring temperature.

Switch on the MyKi Care Thermometer. Open the application MyKi Care. If this is your first use of this application, make a registration. If you already have a registration, slide the main screen left and choose “Add MyKi Care Thermometer”. Follow the instructions on the screen of the application.

Placing the MyKi Care Thermometer correctly is extremely important for the precise measure of body temperature. Follow the instructions carefully:The MyKi Care Thermometer is placed under the armpit. The sensor of the thermometer (small metal plate) should be touching the body. The dot, which lights up in red when the thermometer is shaken should be facing the shoulder. Attach the hypoallergenic sticker for sensitive skin on top of the thermometer, so that it covers its whole surface, and attach firmly to the skin. The sticker should be changed every 3 hours during the day and every 8 hours during the night. You can watch a video tutorial at…. www.уoutube.com

The MyKi Care Thermometer measures temperature with a preciseness of 0.01 degrees.

Every time you place the thermometer, it needs 15 minutes primarily to measure the exact body temperature. Afterwards, the MyKi Care Thermometer measures and takes into account the changes immediately.

To setup an alarm, slide right the main screen of the application. There are various types of alarms that might be set and which you will receive as notifications on your mobile device.

The distance between MyKi Care Thermometer and your cell phone should be up to 10 meters. The distance depending on the age and weight of the child. When the child is younger, the distance might be greater, however for older users, the range can decrease to 2 meters. For receiving data from MyKi Care Thermometer independently of the location and form unlimited distance, use MyKi Care BT.

The application MyKi Care allows your to create unlimited number of profiles. Slide the main screen of the application left and choose the option ‘’Add child’’.

The application MyKi Care allows the simultaneous measure of temperature of two or more children or adults. The number of users should be the same as the number of MyKi Care Thermometers. Add the profiles by using the instructions stated in “How to use the MyKi Care Thermometer for more than 1 child”. Choose which thermometer will correspond to which user and you can switch on and use all devices simultaniously.

There is no limit to the number of devices which can receive information from MyKi Care Thermometer. All phones should use the same account for MyKi Care in which the thermometer is registered.

The measurement data is available one year. To see the measurements, choose the calendar icon on the main page of the application and then select desired date.

MyKi Care application allows you to send information for the taken measures by email, messenger or other applications. Select period of time and tap on the sharing button at the right of the main screen.

MyKi Care Thermometer uses Low Energy Bluetooth technology to transfer data for the measured body temperature. The innovative method that MyKi Care Thermometer allows radio waves to not be transmitted once in eight seconds instead constantly during the temperature measuring process. Nevertheless, MyKi Care Thermometer transmits much weaker signal than a mobile phone for the duration of 200 milliseconds. In other words, MyKi Care Thermometer has much smaller influence on the body than your Wi-Fi router or your cell phone. Detected maximal index of transmissions SAR is 0.63 W/kg in the period of 200 milliseconds in every 8 seconds, or on average 0.007875 W/kg. The safe limit value is 2.0 W/kg for Europe and 1.6W for the US.

Just remove MyKi Care Thermometer from the armpit and it will switch off automatically in five minutes.

MyKi Care Thermometer use CR2025 battery. One battery lasts for 60 days on 24 hours usage. To change the battery, squeeze MyKi Care Thermometer between your palms and twist clockwise. Carefully remove the exhausted battery and replace with new one. Close MyKi Care Thermometer same way as you opened.

MyKi Care Thermometer is waterproof. It is designed to withstand body moisture and it is washable. However, MyKi Care Thermometer is not watertight. It cannot withstand continuous exposure to water.

Dip a soft towel or cotton in sanitizing liquid or warm water. Clean MyKi Care Thermometer carefully.

MyKi Care Thermometer is manufactured with certified hypoallergenic materials that does not cause any side effects. The main body is made from medical plastic and the metal sensor is produced from medical steel.

Switch on MyKi Care BT in a USB port device and in a wall socket. If this is the first time you are using the application, please make a registration. If you already have an active registration, slide the main screen left and choose “Add MyKi Care BT”. Follow the instructions on the screen.

Switch on MyKi Care BT in a USB port device and in a wall socket. If this is the first time you are using the application, please make a registration. If you already have an active registration, slide the main screen left and choose “Add MyKi Care BT”. Follow the instructions on the screen.

Switch on MyKi Care BT in a USB port device and in a wall socket. Turn on and place the MyKi Care Thermometer. If everything works successfully, MyKi Care BT will light up in green. In case the light is orange, check if the thermometer is working. If the thermometer is switched on and working, move MyKi Care BT closer to the thermometer.

If you have changed the name or password of the Wi-Fi network at home, during switch on, MyKi Care BT will light up in red. To set it correctly, press and hold the MyKi Care BT button for 5 seconds. After a bit, MyKi Care BT will light up in blue. Open the application and choose “Add MyKi Care BT”. Follow the instructions.

When you connect MyKi Care BT to a USB port device, it will show the momentary condition through a light indication.Blue light- setting. You can set MyKi Care BT through the application. Red light- MyKi Care BT does not have a connection with your Wi-Fi network.Orange light- The thermometer is outside of the MyKi Care BT range.Green light- Everything is working properly.

The patches delivered with MyKi Care are hypoallergenic, specified for sensitive skin. However, it is possible some small particles to be left on the skin or the skin to be slightly irritated red after the removal of the thermometer. You can clean the skin with a moist wipe. Any skin redness should disappear after few minutes.

How to create an account in the MyKi™ Spot app?

  1. Install the MyKi™ SPOT app for Android, iOS and Huawei.
  2. Open the app and create an account.
  3. Select a language
  4. Select “Create Account”
  5. Agree with the Privacy Policy and Terms and Conditions
  6. Enter your e-mail (user name)
  7. Enter your password (password must contain six or more characters, one uppercase, one lowercase and one special character, such as @, $, &, etc.).
  8. Confirm the password.
  9. Enter your mobile number and go to the next step.
  10. Scan the barcode from the package.
  11. Enter the name of the Tracker.
  12. Enter the mobile number of the SIM card inserted into the Tracker and go to the next step.
  13. Select the tracker mode. At this step, you can select the mode of operation: SOS button, Pet Tracker or Assets Тracker.

You can find more information in the following video.

You can install MyKi Spot App by scanning the QR code from the box or visiting Google Play for Android, App Store for iOS or Huawei App Gallery. The MyKi Spot application is available for free download for both iOS and Android.

  1. MyKi Spot Box contents:
  2. Tracker 1pc.
  3. USB Cable type A to pogo pin 1pc.
  4. User manual and safety guide 1pc
  5. Screwdriver 1pc.
  6. Screw 2pcs.
  7. Tweezers 1pc.
  8. Neckless 1pc.
  9. Мetal fastener 1 set
  10. Textile ring different sizes 2pc.

MyKi Spot uses a micro SIM card that you can get from any mobile operator in your country. But for the device to be fully functional, the SIM Card must have active data transfer and voice service. Please notice that the PIN code must be disabled in advance.

The dimensions of the Device are: 45 x 39 x 10.5 mm.

With its 40g of weight, MyKi Spot is very light and compact. We recommend that you use the device on pets weighing 1.5 kg or more. There is no upper weight limit.

MyKi Spot can be used, for dogs, cats, and other pets, as well as for agricultural livestock.

You can add more than one MyKi Spot to your account using the Add new tracker function in the settings menu.

MyKi Spot uses a combination of GPS, A-GPS, WiFi and LBS technologies to provide maximum accuracy when locating your device. The collected data are sent via the mobile network directly to your phone.

Yes - Your MyKi Spot is protected in case of accidental interaction with water. The Device is IP67 certified, which means that it is resistant to the immersion of one-meter depth in fresh water for up to half an hour. That is true, only when the lid covering the SIM card slot is tightly closed. MyKi Spot is not suitable for use in a swimming pool or seawater. Do not intentionally wet the Device! The waterproof protection is not valid, for interactions with liquids other than fresh water.

The battery has a 30-hour ready-regime. To actively use the device during the day, leave MyKi Spot to charge at night.

You can monitor one MyKi Spot device on as many mobile phones as you like. You have to insert the same login data or share them with the people you trust.

MyKi Spot contains a built-in battery with a capacity of 480 mAh, charge on 5V, 0.5-1.5A. Charge the battery via a USB cable type А to pogo pin available in the selling box.

Yes, MyKi Spot supports two-way phone calls between the Device and the phone number used for the account registration in the MyKi Spot application. To do so, you must be sure that the SIM card in your Device supports mobile and voice services.

Connect the tracker to the original charger from the box:

  1. Device is charging if the LED indicator flashes in green.
  2. The Device is fully charged when the LED indicator lights up permanently in green.
Note: Full battery charging takes up to 2 hours. It is possible during this time for the device to warm up.

  • SOS MODE: LBS or Wi-Fi positioning and decreased location precision for extended battery life. You can activate GPS automatically by pressing the button or via the application. GPS will be active for 10 minutes.
  • PET MODE: GPS positioning is switched on by default for higher precision tracking. This mode allows extra functionalities such as activity statistics and pet training sound commands, but lower battery life.
  • ASSET MODE: LBS or Wi-Fi positioning decreased location precision and disabled calls by default for extended battery life. You can activate GPS by pressing the button or via the application. You can enable calls with the app settings.

  • Turn On the Device
  • End the conversation
  • Cancel conversation
  • Turn off conversation
  • Press and hold the button:
    1. When the light is white - sends coordinates of the device and starts an emergency call
    2. When the light is blue turn off the device
The Application

  1. Install the MyKi™ SPOT app for Android, iOS and Huawei.
  2. Open the app and create an account.
  3. Select a language
  4. Select “Create Account”
  5. Agree with the Privacy Policy and Terms and Conditions
  6. Enter your e-mail (user name)
  7. Enter your password (password must contain six or more characters, one uppercase, one lowercase and one special character, such as @, $, &, etc.).
  8. Confirm the password.
  9. Enter your mobile number and go to the next step.
  10. Scan the barcode from the package.
  11. Enter the name of the Tracker.
  12. Enter the mobile number of the SIM card inserted into the Tracker and go to the next step.
  13. Select the tracker mode. At this step, you can select the mode of operation: SOS button, Pet Tracker or Assets Тracker.

You can switch between MyKi Spot operational modes via the MyKi Spot application. Find the settings menu at the bottom right of the Home screen, then choose the "Tracker settings" submenu and select "Device mode". Use the radio button to select the desired operational mode and confirm your choice with the OK button. When you go back to the Home screen of the application, you will see that the Quick settings bar contains different functionalities due to the mode you have picked up.

On the Home screen of MyKi Spot application, you can find general information about the device and its location. The pin shows you the time and date of the last reported location of the device on the map. If the Tracker is off, you will see a red label OFFLINE. At the map-section is located informational bar to show the battery state, the localization method, ringing mode, etc. At the top right of the map section, you can find the Real-time tracking button.

Where to find the Real-time tracking button, and how does it work?

At the top right of the map section, you can find the Real-time tracking button. When activated, the device will start sending information about its location at short time intervals for 10 minutes. After the tracking period passes, you can activate the Real-time tracking button again. There is no limitation on how many times you can use this functionality, but it may affect the battery consummation of the device.

The Quick settings bar contains often used settings for easy managing of the MyKi Spot device such as the sound settings, the Calling function, the Safe zones etc. It is located, at the bottom of the Home screen. To see all the functionalities available, you must touch the bar and slide up. The functionalities shown will be different for each Device mode that you have chosen. More settings you can find in the Settings menu.

Use the map section to adjust the location and slight trough the length bar below to manage the radius. Write the name of the Safe zone at the field below and pick up one of the colors from the color palette at right, then choose the sound mode of the device suitable for the Safe zone. You can set up to two safe zones, find the second one above the map. Remember to save your changes before exiting the menu.

To turn on the Safe zone notifications, use the activation switch. Then save all the settings with the Save button.

If activated, you can receive notification about the following activities of your MyKi Spot device:

  • SOS button pressed
  • Battery level under 30%
  • The Tracker is in the safe zone
  • Tracker is out of the safe zone

You can set up to 3 SOS numbers for your MyKi Spot device. They can be managed from the Settings menu, Tracker settings section, SOS and White list

The phone numbers added in the White list section can make a phone call to the device. If a number, out of this list try to make a call, the device could not receive it.

When the SOS button is pressed and held for more than 6 seconds, the device starts dealing calls in a row to all of the SOS numbers in the SOS list.

Help and support